Operations Manual

Eddie's Doggy Daycare — complete operational documentation

5-star rated by Epping Forest District Council — 23 September 2026

13 Sections

Complete operational procedures and policies

22 Form Templates

Printable forms for daily operations

End-of-Shift HandoverComplete before leaving site — saves the record and sends to Jodee and the Owner via WhatsApp.

Manual Sections

Section 1Business Structure & Leadership8 subsections Section 2Licensing Requirements (2018 Regulations)14 subsections Section 2AGovernance & Management Oversight5 subsections Section 2BEscalation Ladder Section 3Health & Safety Overview19 subsections Section 4Standard Operating Procedures (SOPs)42 subsections Section 5Emergency Procedures15 subsections Section 6Staffing, Training & Competency10 subsections Section 7Master Index & Version Control5 subsections Section 8Manager-Specific Operations8 subsections Section 9Admin & Record Keeping7 subsections Section 10Site-Specific Appendix1 subsections Section 11Site Policies & Procedures24 subsections