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Section 10

Site-Specific Appendix

This section provides site-specific information for the Harlow site. While the policies, procedures and standards throughout this manual apply to the site, certain operational details — such as layout, emergency contacts, assembly points, equipment and local considerations — are unique to the location.

Section Purpose

The site-specific appendix ensures that staff working at the Harlow site have immediate access to the practical details they need for safe, compliant and effective operations.

In This Section

10.1 Harlow Site

10.1 Harlow Site

1. Site Overview

Detail	Information
Site name	Eddie's Doggy Daycare — Harlow
Address	Paddock Farm, Harlow, Essex CM17 9HP
Licence	Animal Activity Licence issued by Epping Forest District Council
Maximum capacity	[Licensed maximum number of dogs — enter the figure from your licence]
Operating hours	Monday to Friday, 07:00–18:00 (dogs on site 08:30–16:00). Closed weekends and bank holidays.
Site Manager	Jodee (shared)

2. Site Layout

Areas

Area	Description	Capacity
Barn	Main covered area — used for indoor play, rest periods, adverse weather	As assessed
Main paddock	Large outdoor socialisation and exercise area	As assessed
Secondary paddock	Smaller area for quieter groups, puppies, or assessments	As assessed
Reception/entrance	Customer drop-off and collection area	N/A
Staff area	Staff room and storage	N/A
Generator	Fixed outdoor generator (see Section 3.13 for operation)	N/A
Visual retreat area	Covered crate spaces with crate covers for dogs needing visual isolation from other dogs and people	As assessed
Parking	Customer and staff parking	[Number] spaces
Van parking	Designated van bay	[Number] bays

3. Emergency Information

Assembly Point

Type	Location
Primary	Car park (far end by vans)
Secondary	Secure field (if car park unsafe)

Emergency Contacts

Service	Contact
Emergency services	999
Registered vet	Kew Vets Harlow — [Phone number]
Owner	Edward Kirwan — [Phone number]
Non-emergency police	101
Local authority	Epping Forest District Council — [Phone number]
Utilities (gas emergency)	0800 111 999
Utilities (electricity)	105
Utilities (water)	Thames Water — 0800 316 9800
Generator contractor	[Contractor name] — [Phone number]

Fire Safety Equipment

Equipment	Location	Service Schedule
Fire alarm panel	[Location]	6-monthly service
Fire extinguisher (water)	[Location]	Annual service
Fire extinguisher (CO2)	[Location]	Annual service
Fire extinguisher (near generator)	[Location]	Annual service
Fire blanket	[Location]	Annual inspection
Emergency lighting	Throughout barn	Annual test
Fire exit 1	[Location]	Daily check
Fire exit 2	[Location]	Daily check

First Aid

Item	Location
Human first aid kit	Barn area
Canine first aid kit	Manager office
Designated first aiders	Displayed on staff noticeboard

4. Site-Specific Considerations

Harlow-Specific Equipment

Equipment	Details
Generator	Fixed outdoor generator providing backup/primary power. Operation restricted to authorised, trained staff only (see Section 3.13).
Barn heating	[Heating type] — serviced annually
Drainage	[Details] — checked daily during opening procedure

Access & Security

Main gate secured with [lock type]
CCTV coverage of [areas covered]
Visitor access via reception only
All paddock gates double-latched
Barn doors secured at closing

Utilities

Utility	Provider	Account Ref
Electricity	[Provider]	[Ref]
Water	[Provider]	[Ref]
Internet	[Provider]	[Ref]
Generator fuel	[Supplier]	[Ref]

Maintenance Contacts

Service	Contractor	Contact
Fencing	[Contractor]	[Phone]
Plumbing	[Contractor]	[Phone]
Electrical	[Contractor]	[Phone]
Generator servicing	[Contractor]	[Phone]
Pest control	[Contractor]	[Phone]
Waste collection	[Contractor]	[Phone]

Action Required

Site-specific details marked with [brackets] must be completed by the site manager and kept current. Any changes to contacts, layout or equipment must be updated within 7 days.

9. Admin & Record Keeping 11. Site Policies & Procedures